Privacy Policy

This Privacy Policy explains how ztravellers.com (“ztravellers.com”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or use our website and travel-related services.

By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

When you use our services, we may collect information such as:

Full name
Email address
Phone number
Billing information
Payment details (processed securely by payment partners)
Passport and travel document information (when required for bookings)
Booking details such as travel dates, destinations, and preferences

1.2 Automatically Collected Information

When you browse our website, we may collect:

IP address
Browser and device details
Pages viewed and time spent
Cookies and tracking data (see our Cookie Policy)
Search queries and travel preferences

1.3 Third-Party Information

We may receive booking-related information from:

Airlines
Hotels
Car Rental Companies
Travel affiliates and booking partners

This happens only when needed to confirm or manage your reservations.

2. How We Use Your Information

We use your data to:

2.1 Provide Travel Services

Process and confirm bookings
Communicate booking updates, confirmations, and changes
Provide customer support

2.2 Improve User Experience

Personalize search results and recommendations
Enhance website performance and navigation
Analyze usage patterns for improvements

2.3 Marketing & Communication

With your consent (where required), we may:

send travel offers, newsletters, or promotions
display personalized ads
notify you about deals or travel reminders

You can opt out anytime.

2.4 Legal & Compliance

We may process your data to:

comply with regulatory requirements
prevent fraud or unauthorized activity
respond to lawful requests from authorities

3. Sharing Your Information

We may share your information only with:

3.1 Travel Suppliers

Such as airlines, hotels, and car rental companies — solely to complete your booking.

3.2 Payment Processors

Trusted partners who securely handle payments on our behalf.

3.3 Service Providers

For services like:

analytics
advertising
customer support
IT & security

3.4 Legal Authorities

When required by applicable law or to protect our rights.

We do not sell your personal data.

4. International Transfers

Your information may be transferred to and processed in countries outside your own, including travel destinations and supplier locations. We ensure that such transfers follow appropriate safeguards and security measures.

5. Data Retention

We retain your information only as long as necessary for:

booking completion
customer support
legal compliance
accounting or audit purposes

After this, data is securely anonymized or deleted.

6. Your Rights

Depending on your location, you may have rights such as:

access to your personal data
correction of inaccurate information
deletion of your data
restriction of processing
objection to marketing communications
data portability

To exercise your rights, contact us at: sales@ztravellers.com

7. Security Measures

We use industry-standard security practices to protect your information, including:

encryption protocols
secure payment gateways
access controls
continuous monitoring

No system is 100% secure, but we take every reasonable step to safeguard your data.

8. Cookies & Tracking Technologies

Cookies help personalize your experience and improve site performance. For more details, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of those third-party platforms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the latest revision. Continued use of our site signifies acceptance of any changes.